Do i need an appointment?
Yes, all brides need to contact us to book an appointment.
How long is my appointment?
Your appointment lasts 2 hours, giving you plenty of time to browse our collection and try on dresses. A dedicated bridal consultant will help you to find the perfect dress.
Do you have dresses for rent?
Our dresses are for sale only. We do not offer dresses for rent
What is your price range?
Our dresses range from AED 12,000 to AED 65,000
Do you charge for appointments?
A redeemable consultation fee of AED 195 is required to book an appointment and covers the first and second appointment. It is valid for 6 months and deducted from any purchase made at The Bridal Atelier.
For third appointments onwards there will be an additional charge of AED 100 per visit.
What if I’m running late?
If you are running late for your appointment, we will do our best to offer you the best service in the remaining time of your consultation.
What if I need to reschedule?
You can reschedule your appointment up to 24 hours in advance, but please note that this can only be done once. If you need to reschedule again, the fee will be lost.
Can i take pictures and videos of the dresses?
To preserve the experience of our exclusive collection, we have a no photography and videography policy during appointments inside the fitting rooms.
When should i start shopping for a wedding dress?
You should start shopping at least 6 months before your wedding day. If you want to order a brand new gown from one of ours designers, they will need 4 to 6 months to deliver the gown to us. Once The Bridal Atelier receives the gown, it takes at least a month for alteration.
Do you have alterations services?
Yes we offer a full range of alteration services for our clients. You can read about our atelier here
What are your operating hours?
Monday to Sunday 11:00 am to 9:00 pm except for Tuesday
Tuesday: Closed
What should I expect from my bridal consultant?
Your consultant will focus on your preferences and identify your body type and which silhouettes best suits it. They will also suggest gowns that you didn’t necessarily choose. They will also advise you on the different accessories that you will need on the big day.
How many gowns can I try during my consultation?
You can try up to 10 gowns during your consultation.
How many guests should i bring with me?
Bringing more than two people can confuse you and take the focus off you. Therefore, we suggest you bring two people who their opinion matter to you the most.
What other products do you sell at The Bridal Atelier other than bridal gowns?
Apart from bridal gowns, we have a wide range of boleros, veils, headpieces, belts, garters and cap sleeves.
How should i store my dress before the wedding?
Keep your gown in a dry and dark place. Two days before the wedding hang the dress high up so that it doesn’t touch the floor. Just the day before the wedding take a handheld steamer and steam your gown already for the big day.