+971 4 298 5076

+971 4 298 5076

FAQ

Do i need an appointment?

Yes, all brides need to contact us to book an appointment

Your appointment lasts 2 hours, giving you plenty of time to browse our collection and try on dresses. A dedicated bridal consultant will help you to find the perfect dress.

Our dresses are for sale only. We do not offer dresses for rent.

Our dresses start at AED 15,000. Veils are sold separately starting from AED3,500.

A consultation fee of AED 195 is required to book an appointment and covers the first and second appointment. For third appointments onwards there will be an additional charge of AED 100 per visit. 
 
A fee of AED100 applies for veils and accessories appointments.

If you are running late for your appointment, we will do our best to offer you the best service in the remaining time of your consultation.

You can reschedule your appointment up to 24 hours in advance, but please note that this can only be done once. If you need to reschedule again, the fee will be lost.

To preserve the experience of our exclusive collection, we have a no photography and videography policy during appointments inside the fitting rooms.

You should start shopping at least 6 months before your wedding day. If you want to order a brand new gown from one of ours designers, they will need 4 to 6 months to deliver the gown to us. Once The Bridal Atelier receives the gown, it takes at least a month for alteration.

Yes we offer a full range of alteration services for our clients. Resizing and hemming is included. Any other modifications such as adding sleeves, closing back, and changing necklines just to name a few is chargeable depending on the requirements of the bride.

Monday 11:00 AM to 9:00 PM
Tuesday Closed
Wednesday 11:00 AM to 9:00 PM
Thursday 11:00 AM to 9:00 PM
Friday 11:00 AM to 9:00 PM
Saturday 11:00 AM to 9:00 PM
Sunday 11:00 AM to 9:00 PM

Your consultant will focus on your preferences and identify your body type and which silhouettes best suits it. They will also suggest gowns that you didn’t necessarily choose. They will also advise you on the different accessories that you will need on the big day.

You can try up to 5 gowns during your consultation.

Bringing more than two people can confuse you and take the focus off you. Therefore, we suggest you bring two people who their opinion matter to you the most.

Apart from bridal gowns, we have a wide range of veils, headpieces, and jeweled Bridal Bouquets.

Keep your gown in a dry and dark place. Two days before the wedding hang the dress high up so that it doesn’t touch the floor. Just the day before the wedding take a handheld steamer and steam your gown already for the big day.

All sales and orders are final once payment has been made. The Bridal Atelier LLC does not accept any refunds, exchanges, or returns.
 
The Bridal Atelier LLC does not accept deposits or reserve any dresses. Installment payment plans are subject to approval from respective companies and are considered fully paid once approved.
The Bridal Atelier LLC can store dresses until the wedding date. In cases of postponed weddings, dresses can be stored for an additional six months.
 
In the event that storage exceeds six months beyond the initial wedding date, The Bridal Atelier LLC shall not be held liable for any damages resulting from prolonged storage or extreme temperatures.
 
After the six-month period, The Bridal Atelier LLC will notify the bride to collect her dress within a month. Should there be no response or update from the bride within this time frame, The Bridal Atelier reserves the right to dispose of the dress at its discretion.